Hotel Indigo - Chester, an IHG Hotel

The staff were very friendly and a real credit to the hotel. The breakfast was really tasty and the bar was very good considering it’s in a hotel. The rooms were very clean and a good size.

The Hotel Indigo Chester was luxuriously appointed for the price point and the location is excellent. The common areas and restaurant are bright and stylish and we loved the small snack left for us as well as the nice robes.

I had a call the night before from the manager, confirming details for check in and giving me advice on parking. When we arrived, he remembered he'd spoken to me and greeted us warmly. The room was quite small, but really comfortable and nicely decorated with some quirky touches. Free soft drinks and snacks were provided and there was ample hanging space. Bathroom was modern and very well appointed with lovely toiletries provided. I asked for more towels (there were plenty but I'd not spotted the spares in the wardrobe!) and these were delivered quickly with a smile. I had asked for a quiet room and we were allocated a room on the top floor well away from the lift although the rooms did seem to be very well soundproofed anyway. Breakfast is a mix of buffet and hot meals made to order - I have a food allergy and staff brought me fresh yoghurt and fruit from the kitchen so there was no risk of contamination on the buffet. Nice bar area. Location was close to the river and centre of town.

The breakfast was absolutely fantastic! The hotel it’s self was very clean and very tastefully decorated, we had air conditioning which was very welcome. The bathroom was my personal favourite the shower was great! Staff were very friendly and helpful.

The location close to station, city centre, park and river. An extremely quiet hotel. Obviously has great double glazing and sound proofing. Safe and secure. Excellent staff, well organised, very friendly and attentive in all departments. Tasty hot breakfasts. Comfortable, interestingly designed rooms. Two very efficient lifts. Fabulous air-conditioning system to cool the bedroom quickly in the heatwave. (Just need to press the tiniest - and not obvious - of buttons on top right of small black control box for on/off). Comfortable beds and room had all the necessary amenities.